Emotional Intelligence for Leaders - Perth

Emotional Intelligence for Leaders - Perth

You know that moment when your star performer suddenly becomes defensive in a team meeting, or when you can sense the tension in the room but can't quite put your finger on why? As a leader, you're constantly reading the emotional landscape of your workplace, but most of us were never actually taught how to do this effectively. We learned technical skills, project management, and budgets, but nobody sat us down and explained how to recognise when someone's about to burn out, or how to have those tough conversations without everyone walking away feeling worse.

Here's the thing - emotional intelligence isn't some touchy-feely concept that's nice to have. It's the difference between teams that thrive and teams that just survive. When you can read the room, respond appropriately to different personality types, and manage your own emotional reactions under pressure, everything else becomes easier. Your team trusts you more, conflicts get resolved faster, and people actually want to work with you instead of just having to.

This practical workshop focuses on real workplace situations you'll recognise immediately. We'll work through scenarios like dealing with a team member who's clearly struggling but won't admit it, managing your own frustration when projects go sideways, and reading the unspoken dynamics in your team. You'll learn how to have difficult conversations that actually solve problems rather than create more, and how to build genuine rapport with people who think differently than you do.

What You'll Learn:
- How to quickly assess the emotional climate in your team and adjust your approach accordingly
- Practical techniques for managing your own stress and emotional reactions when things get heated
- The art of reading non-verbal cues and what people aren't saying directly
- How to give feedback that motivates instead of deflates
- Strategies for dealing with different personality types without losing your mind
- Ways to build psychological safety so people feel comfortable being honest with you
- How to recognise early warning signs of team burnout or conflict before they explode

You'll also discover how to use emotional intelligence for better decision-making. When you understand how emotions impact judgment (both yours and others'), you make smarter choices about timing, communication, and conflict resolution. Plus, you'll learn how to create an environment where people feel heard and valued, which translates directly into better performance and lower turnover.

The Bottom Line:
This isn't about becoming everyone's therapist or pretending to be perfect. It's about developing the practical skills to lead real people through real challenges with less drama and better outcomes. You'll leave with concrete tools you can use immediately, and the confidence to handle those tricky interpersonal situations that used to keep you awake at night. Your team will notice the difference, and so will your stress levels.